GREAT CUSTOMER SERVICE ALWAYS WITH A SMILE
Javier Zazueta was helpful and made the whole experience easy as possible. I definitely look forward to seeing him again
I scheduled my service for my car and was in and out in less than an hour. My man helping me was very polite, friendly, and answered all my questions. I was very happy with my service today.
Fast, professional, reliable, courteous service. Thank you Kyle, mechanics and all those in the service department for taking such great care of my van, keeping me updated on the status, offering water/coffee, snacks. The van goes for all major repairs to Toyota of Escondido and no where else. Tried to take elsewhere ONCE and ended up being a very costly mistake. I wish they still had the shuttle beyond the 10 miles like they used to however they made sure that I was comfortable while waiting.
Had been truck shopping online for a few months, so I had a pretty good sense of pricing and inventory. Emailed Toyota Escondido (TE) and received a quick reply from Perrin Um regarding a Toyota Tacoma TRD the dealer had customized. Perrin arranged for the truck to be ready within the hour for a test drive. He was very knowledgeable about the truck and all its bells and whistles, but never gave us the dreaded "car salesman" routine. The negotiations and paperwork were painless and relatively quick! Very pleased overall and would repeat! Great job Perrin.
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